Reviews

Hear What Our Customers Had to Say!

No matter how large or small your project may be, our team at All City Plumbing is here to ensure that you receive the personalized and experienced care you need. Our consistent commitment to customer service means that we have gained a loyal following over the years! Read on to find out more about what our customers experienced when they turned to us for Rancho Cucamonga plumbing services.

  • They did an amazing job and I will be calling on them again.
    They came out on the Friday before a holiday weekend. They even came back the following day to finish up the job. They did not gouge their prices either for the holiday (sort of) service. Nick and Will were professional, polite and explained everything clearly. They even offered other services but did not "hard sell" us. They did an amazing job and I will be calling on them again. I also will recommend them to anyone needing plumbing service.

    - Amanda O.

  • They will be the first ones I call next time I have a problem.
    I bought my first home a week ago, and consequently, I've never called a plumber in my life until now. After I installed an ice maker line by tapping into the copper pipes in my attic, I quickly lost water pressure to most parts of my house. The faucets in the kitchen and bathrooms, as well as the showers were puttting out a quarter of the water they normally do. In desperation, I called All City Plumbing, and they were able to send Ezequiel out the same day at a time that worked with my schedule. Ezequiel was very nice, and listened to my explanation of what happened. After checking a few things around the house, he pulled off the tip of a faucet and pointed out that the water pressure was fine; however, the screens on all the faucets were full of gunk. Apparently, I had introduced some insulation into the water pipes when I did the work in the attic. It went through the pipes and promptly clogged up anything it could. Ezequiel explained it was an easy fix and told me how to do it. He then refused to charge me. I was amazed but so thankful at the same time. You can be guaranteed that they will be the first ones I call next time I have a problem.

    - Adam S.

  • Customer for life!
    These guys are great! Very conscientious. I always worry about plumbers, because you never know if they are trying to charge you more for things you don’t need. We had a toilet that had a blockage that couldn’t be snaked with a normal snake. They went and got a seven foot snake and were able to clear the line. Total price? 59.00! Wow! I thought it would cost more, especially since today is a holiday. Thanks!!! Customer for life!

    - Laura K.

  • Great work and great attitude.
    I have Jason in my house this afternoon, at 100°F hot summer, spent 3 hours, finished cleaning our kitchen drain system.. Great work and great attitude. I am very happy for the service. Will recommend All City Plumbing to all my friends.

    - J.F.

  • He treated my family with the utmost respect.
    Gio came to my family's house for some plumbing issues they were having .. he treated my family with the utmost respect and answered all questions we had .. I highly recommend all city plumbing and Gio for any of your plumbing needs.

    - Megan C.

  • I'm keeping their cards and handing them out to anyone that I know.
    All City Plumbing provided excellent service for me even though I thought it was going to be an easy fix, turned out I needed all new sewage lines for my house something I was trying to put off but the inevitable happen and unbeknownst to me I had a lake underneath my kitchen and dining room, since my house is old and does not sit on a slab I had no idea how long this was going on! Federico was very professional and knowing I just had surgery the day before and couldn't be without water worked in steps and in two days had everything done, he kept me updated with videos to show me what he and his team were doing, they were very clean and on time, with all the pressure I was under for this huge surprise they worked with and never pushed me into anything they gave me my options..I'm keeping their cards and handing them out to anyone that I know the needs help. Thank you for your services

    - Danielle R.

  • He was super friendly and knew right what the problem was!
    After reading reviews on several plumbing companies, I decided to try All City Plumbing. I think I've found my new regular plumber! I was very impressed with All City Plumbing, from the very first phone call to the completion of work. The repair was done the same day I called. I was told someone would be at my home between 3:00 and 6:00 PM. I got a call from Matt saying he could here earlier and he showed up about an hour and a half early. He came in and repaired the leak in about half an hour. He was super friendly and knew right what the problem was! Plus, the repair fee was very reasonable! I am so glad I decided to call All City Plumbing and will definitely call them for any plumbing needs I have in the future.

    - Julie M.

  • Very good, trustworthy & caring.
    Great service from employee, Shann C. Have used him for years when he was w/a different company. He's very good, trustworthy & caring & this 84 yr. old widow lady is very appreciative. I will always ask for Shann when I need All City Plumbing services.

    - Doris M.

  • Beyond satisfied and most certainly you will be, too.
    Nick the plumber is a straight shooter...honest, professional, and 100 percent customer service oriented. He quoted me a great price and will never use a different company. Work completed: replaced main water line, installed clean-out in main sewer line, water filtration system, and sleeve inside main sewer line, plus many other improvements. Beyond satisfied and most certainly you will be, too.

    - Anthony A.

  • Thanks to All City, it's all cleaned up.
    The service I received from all City plumbing was excellent this is my second time around and both times leaves me very pleased. They were quick to respond and very thorough with their clean up afterward. My kitchen faucet broke in half and I could not use my sink thanks to All City, it's all cleaned up.

    - Willa S.

  • Cleaned the workplace thoroughly before he left.
    Donald did a fantastic job in replacing the shower handle (valve), shower head and faucet in one bathroom. He also changed the shutoff valve (leaking) for a toilet, changed the shower heads to new hand showers. All together it took him about 4 hours. We really appreciated him covering his shoes before entering our home each time. Cleaned the workplace thoroughly before he left. Overall a very good experience. Definitely recommend.

    - Biman G.

  • Went the extra mile to make sure everything went smooth!
    5 stars to All City Plumbing, specifically Shann! He was prompt, courteous and very competent. He was in and out super fast, very professional and polite and went the extra mile to make sure everything went smooth! Highly recommend this company and ask for Shann you won't regret it!

    - Jennifer

  • They provided quality workmanship.
    Shann & Paul both worked on several plumbing projects at my Upland home, and both did a terrific job. I had four water valves, a dryer gas valve, and a water spigot all replaced. They provided quality workmanship, were friendly, and pricing was very competitive. Overall a great experience and I would definitely recommend All City Plumbing!

    - David M.

  • They were clean, polite, thorough & and worked very hard.
    I just used All City Plumbing for multiple plumbing leaks.  Matt was very knowledgeable and honest.  He and his assistant had a challenge locating the first leak, but they successfully did.  One leak was under a sidewalk, another was in my guest bathroom, (which I had three other plumbers supposedly fix in the past, but it seems they patched it, not repaired it), and I had a sprinkler leak.  Matt not only repaired all leaks, but he discovered the cause & fixed that.  Nothing was done halfway and all his work was professional & done right.  His pricing was decent, not the cheapest, but far from the most expensive.  

    They were clean, polite, thorough & and worked very hard.  I highly recommend them if you want your project done right and at a decent price.

    - Margo K.

  • They have easy financing that is not harsh on the wallet.
    Loved their service. Extremely helpful, knowledgeable, understanding and professional. They have easy financing that is not harsh on the wallet. Federico came out the same day I called and gave me a free estimate then came back the next day with his crew Donald and Victor. All very sweet and did an awesome job. I would recommend this company to everyone.

    - Jennee F.

  • Gave us the best price & the quickest service.
    Paul came out to my daughter's new home. After getting several other estimates (which were way more expensive) he gave us the best price the quickest service and he was very professional and very quick and did quality work with quality materials I would highly recommend you request Paul when calling he explained everything in great deal I have a new plumber who I feel very safe with and he is above all honest!!!!!

    - Emily C.

  • Genuinely cared about providing me a great experience.
    Water heater went out and after a brief, cold, shower I decided to get a quote for repairs or replacement. After reaching out to All City and a couple others I chose All City as they were available and ready to go.  Shann showed up on time - assesses the situation and provided me options. I grilled him properly as I didn't want to be had. After a conversation I decided to replace the water heater and Shann knocked it out in 3-hours. Shann was professional, courteous and genuinely cared about providing me a great experience. Thanks for coming out so quickly and helping me get the hot water back on. Definitely will contact again!!!

    - Cam A.

  • Explained everything he was doing and showed us the progress.
    Had a great experience which is hard to say with such a scary and huge problem. Shane was wonderful and got us through the process of having to repipe our house! Which let me tell you is a scary thing to have to do. Shane was so helpful, explained everything he was doing, and showed us the progress. I would recommend him to anyone!

    - Sandra F.

  • On time, professional, and communicative.
    Speedy service, was able to get next day appointment for slab leak repair. Technician Alex B. was on time, professional, and communicative with all phases of process and options involved with the repair. The pricing received was fair for quality work performed. I would definitely use them again.

    - Andy C.

  • Will forever use All City as long I am in this area.
    Have used All City twice now and nothing but great service and straight forward answers. No bull!! Nick is great, knows his stuff, and will show you what is wrong exactly! Will forever use All City as long I am in this area. Thanks for the great service!

    - Antonio C.

  • Easy to work with and polite.
    My shower arm was broken, and Jose came out the next day, wearing blue booties, and fixed it super fast. Easy to work with and polite. Can't wait to test out my new shower tomorrow.

    - M.M.

  • Showed up the very next day, an hour earlier than scheduled.
    Really responsive, easy to contact and work with. Donald showed up the very next day, an hour earlier than scheduled, and had our issue resolved really quickly. Fast, friendly and professional!

    - Dang V.

  • I'm very pleased with the quality of work.
    Contracted All City Plumbing to handle installing washer plumbing and dryer gas lines. Also had them install dryer vent. They did an excellent, professional job. I'm very pleased with the quality of work and dedication to getting the job completed. The plumber was a bit late to the prearranged time, presumably because of a previous job, but that didn't stop him from working late to get the plumbing piece of the project done. The next day, he arrived as planned and finished up the gas line and dryer vent. 

    Overall I will definitely be using All City Plumbing again!

    - Brandon W.

  • Honest about the repairs I needed.
    Looks like I've found my new plumbing company. I've had some bad luck using some of those family owned mom & pop plumber. Last place accidentally ripped up my kitchen linoleum floor while they were letting their 18-year-old apprentice do the work. Donald showed up and was honest about the repairs I needed. I was faced with a complete kitchen faucet, which Donald picked out the replacement himself. The new one was actually better than the dying Moen that was replaced. I will definitely use when I replace my water heater next year. Very pleased

    - David S.

  • Explained everything along the way.
    We used All City Plumbing to repair a leak in my garage. They were very knowledgeable, professional, great customer service, and explained everything along the way. There is a reason why they have five stars with over 500 reviews. If you're looking for a professional company that does a great job and takes the time to clean up after themselves,  I would definitely recommend this company. Federico was one of the technicians among the three that came out. They were all great.

    - Caroline A.

  • Glad to see there are still honest people out there.
    The plumber that came to my home was kind enough to check my kitchen sink and tell me that my pipes were fine, the issue was a simple fix that I could do myself. He kindly walked me through unclogging the hose from my dishwasher aerator to the garbage disposal and saved me $100. Highly recommend!!! Glad to see there are still honest people out there. Will definitely be using this place for my future plumbing needs!

    - Rosann M.

  • Always on time, clean, and professional.
    Shann has come out to my house twice. Always on time, clean, and professional. Always takes care to leave everything as is and takes special care to put shoe covers on and off when moving through different areas of the house.

    - Toni A.

  • He got the job done within time frame and at estimated price.
    Great service! Paul was very professional, courteous, and friendly. He got the job done within time frame and at estimated price. I was very satisfied. They will be my go to plumbing services provider from now on. I recommend them.

    - Chris L.

  • Provided excellent communication from start to end.
    Five Star rating all the way! I highly recommend All City Plumbing! Having sewer line problems is never fun, but Matt was excellent to work with, completely explained all of my options, and provided excellent communication from start to end.

    - Vicki M.

  • He came back the very next day and got all the work done.
    Nick was fantastic!

    We just moved into our first home and had an array of plumbing issues to address. Nick came over and gave us an estimate for the work we wanted completed and made additional helpful recommendations. He provided us quotes for everything we wanted done and everything he recommended and allowed us to pick and choose what to do without pressuring us to do anything.

    He came back the very next day and got all the work done. He noticed a couple of things while making the repairs that were not included in the initial estimate and tossed those items in for free. Whenever he was given an opportunity to be honest, he was and provided us with all of our options for each project.

    We will be using him again in the future to have additional work done. This was our first experience with plumbers and it was a great one. First impression was wonderful as Nick and his team immediately put on shoe protectors before stepping into our house. They also left with a good impression by cleaning up after themselves.

    100% recommend.

    - Tim S.

  • All work was completed as promised and on time.
    The best plumber I have ever had. I am a senior and I need someone who will allow me to ask questions and will answer me respectfully so I will understand the work he will be doing for me, plus giving me a truly fair price for this work. His name is William and he is truly the best plumber/person I have ever had. All work was completed as promised and on time. PERFECT SERVICE!!!

    - Willa S.

  • He did quality work and left the bathroom looking clean.
    I've used All City Plumbing on 3 different occasions and am always impressed with their service. Every time I have called, the phone is picked up, an appointment can be scheduled same day, the technician is early, quick, friendly and cleans up really well. On this visit, I had a loose and leaking toilet and Steve was able to come fix it within a couple of hours. He was friendly, quoted a price from the beginning, and was done before I knew it. He did quality work and left the bathroom looking clean with my freshly remounted toilet.

    - Lindsey C.

  • My drain works like a dream.
    Can't say enough good things about Alex. I have had him out twice for the same issue which ultimately required hydro-jetting, but my drain works like a dream (or at least like it should). Knowledgeable and courteous, you will be fortunate to have him provide services. I also need to make honorable mention of his apprentice as well (forgot his name though-sorry). Would recommend to anyone!!

    - Michael M.

  • I will totally use them again.
    I totally recommend All City Pluming. Everything they state on their website is 100% true! Alex their tech along with one other tech were very friendly and knowledgeable about what they were doing. I will totally use them again in the future should I need anything.

    - Rod S.

  • Extremely polite and pleasant.
    1st, Their visit for a quote was free!! Every other plumber that I contacted charged $150 just to come and look. They were communicating throughout the process. They finished the job quickly and were extremely polite and pleasant. It was a bit more pricey than expected, but I don't feel they over-charged.

    - Deb B.

  • Happy with the results.
    Great 1st experience with All City Plumbing! Fast response time and I appreciated the free in-home estimate. Giovanni answered all my questions, gave me different options for my repair, and was flexible with my schedule. He completed the repair quickly and professionally. Happy with the results and would use again.

    - Tavy M.

  • They did not charge extra for coming out on a Sunday.
    Super fast service. I called at 7 pm on a Saturday and they were there the next day before noon. They did not charge extra for coming out on a Sunday and have straight forward pricing. They were super fast and efficient.

    - Carolina P.

  • They were so friendly and professional.
    Great experience with them! Willie and Joseph came out on 4th of July! My bathtub was draining very slowly. They helped me clear out the drain and showed me all the hair! They were so friendly and professional. They even gave me recommendations on how to prevent my drain from being clogged with hair. Scheduling a consultation was very easy with them. I ended up getting the job done same day because they had a great price and I felt confident they can get the job done well. I highly recommend going with them!

    - Nina P.

  • The work was done quickly and was of high quality.
    All City Plumbing (Steve) was very friendly, patient and explained what the issue was as well as all the options I had available to me regarding my budget. The work was done quickly and was of high quality. I will definitely be recommending and requesting Steve/ All City Plumbing again for any future plumbing needs!

    - Vince G.

  • All City will now be the ones I call first!
    My regular plumber was not available until days out, needed someone ASAP to fix a leak under the sink. So glad I found All City Plumbing! Great customer service. The Plumber, Paul, was outstanding. Arrived promptly and expertly took care of the problem. All City will now be the ones I call first! Highly recommended!

    - Arnita F.

  • Prompt service, attention to detail and professionalism.
    Alex B. was very professional and knowledgable when he came to provide me an estimate on the replacement of my main line sewer leak. He knew what needed to be done and backed up what he was saying in comparisons with the other plumbers that came out that gave me a lower bid and then came back with a revised bid, which was much higher. Will highly recommend and will be referring to friends and family. Thank you again, Alex, for your prompt service, attention to detail and professionalism.

    - Yun and Cuong T.

  • I’d recommend these guys to all my family and friends.
    An honest, fair and professional plumbing service who is on time and takes pride in their workmanship? This is it! Matt is amazing! I called in with a sewer backup issue on a rental property. The receptionist was well spoken, pleasant and precise. I was told they could be there between 4-6pm. They called me back around 4pm with an ETA of 4:30pm-5pm, earlier than expected! Matt arrived and gave me another call just to “touch base” and gather some additional info. He got to work and an hour later he called back with the line cleared, and camera images of the damaged line that had caused the back-up. This back-up happens about every 6-8mo. to a year and we’ve known of it for more than 30 years, we’ve had my grandfather and friend replace a small area of the line when I was very young. The home is now a rental property and it seems the exact same area which was replaced 20-25 years ago needs replaced once again. Matt sent me all the photos and a quote which is very fair in my opinion. With no further pressure. I’d recommend these guys to all my family and friends. And... I’d definitely recommend them to anyone I don’t care about as well

    - Richard P.

  • Overall great service!
    All City Plumbing responded and scheduled an appointment very quickly. They were polite, accommodating, on time, clean and very upfront and fair with their costs. When our plumbing revealed more issues than I was anticipating, they gave us a great deal and were very accommodating of our need to get things approved by the landlord. Overall great service, very communicative and left our bathroom working & clean! Many thanks to Willie & his team.

    - Eugene C.

  • Worked quickly to minimize the damages.
    I am very pleased with the work done by All City Plumbing. Alex worked as the lead tech for the repair on my slab pipe burst. He and his team did a great job! Alex, Joe and Anthony assessed the problem properly and worked quickly to minimize the damages. Alex also coordinated with the remediation company in order to work in tandem to cover all aspects of the job. I would definitely recommend their services and use them again in the future.

    - Andrew A.

  • Very polite, knowledgeable, and professional!
    Donald A. came out on a Friday evening to replace a toilet that caused water to be shut off to the entire house. He was very polite, knowledgeable, and professional! He patiently answered all questions and explained options for future projects. I highly recommend him! Cindy who set up the appointment was very friendly and helpful!!

    - Renee W.

  • Prompt, courteous and extremely thorough.
    Very happy with the service I received from technician Donald Austin and All City Plumbing.. I needed a new water heater installed and All City was able to give me same day service. I can't say enough about Donald's work ethic. He was prompt, courteous and extremely thorough in his installation and is certainly an asset to this company. I highly recommend All City Plumbing and will definitely be using them again. Thank you.

    - Peter L.

  • Everything is as good a new.
    If I could rate any higher, I would!! Matt R. and Joe R. were excellent from the get-go. They arrived at the time they said they would and got straight to business. They inspected my toilet very closely and determined the issue on the spot, and also provided a few different options available to fix the issue. Not once did they push one option over the other and let me decide what worked best to meet my needs. As far as the work goes, I can say it did not take long, they were thorough, and everything is as good a new. They did a very clean and professional job. Would definitely recommend!!

    **Bonus: They even mounted my toilet paper holder to the wall (without asking), where it once was. Very much appreciated, as I had not had time to do it myself!**

    - Maritza S.

  • Got someone out hours earlier than scheduled.
    All City Plumbing was able to get someone out on the 4th of July which was amazing because we needed someone asap. They confirmed the appointment 1st thing that morning and was even able to get someone out hours earlier than scheduled. Matt and Gio were both very professional and wore the foot booties the whole time as to be conscious of our floors. That was impressive. They were able to diagnose the problem right away and give the recommended repair. The price was reasonable, they were able to do the repair right then and there and finished within the estimated time given. They did a great job and both were very friendly and knowledgeable. I would highly recommend this company as I know we will use them again.

    - S.K.

  • Very Satisfied
    I was very satisfied with All City. Joey came out and inspected the problem in my restroom turned out to be the wax ring that needed to be replaced. Was very polite and professional along with reasonable pricing thank you All City will definitely be using you again for our plumbing needs.

    - Brianna G.

  • Very Happy With The Service

    Anthony was extremely responsive. On a Saturday afternoon, the supply pipe to my house began to leak. With every passing hour, the flow became greater. I had to turn the water off to the house. No water!! I left a voicemail message at about 4:00. He called me back within 15 minutes. Anthony was at my house by 10:00 the following morning. By 12:00 the repair was complete, and water was restored. The charges were very reasonable.

    Anthony is my plumber for any future problems I may have! I will also enthusiastically refer others to him.

    - Bradon H.